Here are some steps you can take to troubleshoot sound issues with OpenShot running in Windows 10/Windows 11:
Download our latest version of OpenShot Video Editor from our website at https://www.openshot.org/download/.
Reset OpenShot to its default settings by deleting the
C:\Users\(YOUR_USER_NAME)\.openshot_qtfolder. This will remove corrupt settings, and OpenShot will recreate the folder with default settings when relaunching the program.Check that the Playback Audio Device is set correctly for your sound output under Preferences in the Preview tab. Restart OpenShot after changing the settings. You can also try a different audio device (USB, audio over HDMI from the video card, etc.) to rule out other clip audio issues.
Ensure that the Default Audio Sample Rate and Default Audio Channels on the Preview tab of the Preferences window match your hardware. You can also check these settings in the Windows Sound Control Panel.
Disable automatic sound suppression for voice calls during microphone activity in the Windows Sound Control Panel.
Try disabling 'Audio Enhancements' under the advanced settings tab of your audio device in the Windows Sound Control Panel.
If you're using headphones, plug them in before starting OpenShot.
Make sure you have the latest security updates from Microsoft. Use the Windows 10 Update Assistant to update your Windows 10 to the latest security patches.
Make sure your device drivers are the latest WHQL-certified versions. You can download and install a free software driver update tool to check your device drivers and download updated versions if needed.
Consider downloading and installing the latest Daily Build from the OpenShot website. Before installing the Daily Build, uninstall OpenShot from the Control Panel or the Apps panel in Settings (in Windows). After uninstalling OpenShot, delete the C:\Program Files\OpenShot Video Editor and
C:\Users\(YOUR_USER_NAME)\.openshot_qt